AI receptionist for contractors & trades

Every missed call is a job for your competitor.

Catchline answers the calls you can't — 24/7, in your business's voice. It qualifies the caller, books the job straight into your calendar, remembers every customer, and texts you the summary before you've put the drill down.

14-day free trial · White-glove setup · Keep your number · Canadian, from $199 CAD/mo

Live call Missed → Catchline · 9:41 PM
Caller Hi, is this Durham Plumbing? My water heater's leaking all over the basement floor.
Catchline · AI receptionist Thanks for calling Durham Plumbing — I'm the AI assistant, and this call is recorded. I'm sorry about the water heater; let's get you help fast. Is the leak active right now?
Caller Yes, it's dripping steadily. I shut the valve off at the wall.
Catchline Good call shutting it off — that counts as an emergency here, and Mike is being notified now. I can also book the first morning slot, tomorrow, 8:00 AM. Want me to lock that in?
Caller Please. 143 King Street East in Oshawa.
⚡ Emergency flagged · Owner paged · Booked Thu 8:00 AM · SMS sent to both

Why calls get missed

You can't answer from a roof. Or under a sink. Or mid-quote.

Nobody misses calls on purpose. They get missed because the work that pays the bills uses both hands. The caller doesn't know that — they hear voicemail, hang up, and try the next name on the list. Catchline is what picks up in that gap.

Do the maths on your own numbers

Take your average job value and count the calls you didn't get to last month. Catchline costs less than one recovered job for most trades — you don't need our word for that, you have the two numbers.

After hours is not a small window

Evenings, weekends, and the middle of a shift add up to most of the week. That is when emergencies happen, and when a homeowner is sitting down to call somebody.

Voicemail is a dead end

A voicemail box asks a stranger to wait. An answered call asks them what time works. Catchline turns the first into the second without you touching the phone.

How it works

Your number. Your rules.
Our receptionist.

No new number, no app to learn, no hardware. When you can't pick up, Catchline does — following the exact rules you set for your business.

01

They call, you can't answer

After a few rings, conditional forwarding sends the call to Catchline. Your carrier, your number — callers notice nothing. Setup is ten minutes, and we walk you through it.

02

Catchline answers, 24/7

A real conversation in your business's voice — services, service area, your pricing rules. It always discloses it's an AI, checks your live calendar, and books the job.

03

You get the job, not the voicemail

Instant SMS with who called, what they need, and when they're booked. Every customer is remembered — next time they call, Catchline already knows them.

From businesses like yours

Built by people who
answer to clients too.

Real reviews from Mac Digital clients, published with permission.

“The communication was great, the turnaround was incredibly fast, and the price was more than fair. They delivered a website I'm genuinely proud to have representing my business.”

905 Roofing Inc

Roofing contractor · Durham Region & GTA

“Running a business keeps us busy — having someone who consistently creates quality content and keeps our pages active has been a huge help. Professional, reliable, and great to work with.”

Urban Contracting & Arborist Inc.

Contracting & arborist · Durham Region

Why it's not another phone tree

Serious about the calls
that pay your bills.

Books into your real calendar

Live Google Calendar availability — no double-booking, even if two callers book the same slot. Jobs appear with the caller's details attached.

Remembers every customer

Mrs. Wilson called about her furnace in March? Catchline knows her name, her address, and her service history the moment she calls again.

Escalates real emergencies

You set the keywords — burst pipe, no heat, sparking panel. When a caller says one, the call transfers to your cell mid-conversation.

Honest by design

AI disclosure and a recording notice on every call, transactional SMS only, and your customers' data stays tenant-isolated in Canada. PIPEDA erasure on request.

Pricing

Less than one recovered job
a season.

White-glove setup included — we build your agent, connect your calendar, and walk your phone through forwarding. Both plans start with 14 days free.

Scale up

Pro

$349CAD/mo

14-day free trial · cancel anytime

  • 300 conversations & 900 voice minutes / month
  • Everything in Starter
  • Priority agent tuning as your call patterns emerge
  • Monthly ROI recap: jobs booked & revenue recovered
  • First in line for SMS agent replies (Phase 2)
Start with Pro

Usage beyond included amounts is metered at published rates. Prices in Canadian dollars. No contracts.

Questions, answered

The stuff every owner asks.

Will callers know it's an AI?

Yes — Catchline always discloses that it's an AI assistant and gives a recording notice at the start of every call. No exceptions, no fine print. What surprises owners is how few callers mind: they called to book a job, and they get booked.

Do I keep my business phone number?

Yes. Conditional call forwarding sends only the calls you can't answer to Catchline — no-answer and busy. Your number, carrier, and phone stay exactly the same.

What happens in a real emergency?

You choose the keywords — burst pipe, no heat, sparking panel, flooding. When a caller says one, Catchline warm-transfers the call straight to your cell, mid-conversation.

What does it do with my customers' information?

It remembers them so it can serve them — name, history, preferences — stored per-business and isolated in Canada. Erasure on request, per PIPEDA.

How long does setup actually take?

About a week from your first call with us — and it's three clicks from you: the trial link, the calendar connection, and the forwarding code. We handle everything else.

What if it doesn't work for my business?

The 14-day trial exists exactly for that. You'll hear Catchline answer real calls as your business before you pay a dollar, and you can cancel any time.

The one who answers gets the job.

Hear Catchline answer as your business before you spend a dollar. One setup call, and your next missed call is your last.

Book your setup call